DHL Supply Chain intros self-service solution for delivery drivers

DHL Supply Chain, a provider of contract logistics, has introduced DHL Driver Self Service, a digital offering that reduces the time it takes for truck drivers to check in and out of facilities, according to a press release.

At select sites, both DHL and non-DHL drivers will be able to scan a QR code when passing the entry gate of a facility, which allows them to complete necessary paperwork using their mobile phones or tablets.

Drivers are then assigned a dock door via text message and provided periodic updates on the status of the unloading/loading process, all without ever having to leave their cab. For those drivers who require physical paperwork, the same process can be followed using an onsite kiosk.

Typical manual load check-in/check-out processes are primarily paper-based, labor intensive and high touch, requiring drivers to exit their truck and have face-to-face interaction with security or warehouse personnel. There is also additional time required to verify and document the process.

For those locations currently utilizing DHL Driver Self Service, load check-in and check-out times have decreased by 50%.

The application also more accurately captures driver's license and equipment information and tracks power unit details for carbon emission reporting.